Tables, they turn sometimes.
I hate working in hospitality. Absolutely fucking hate working in hospitality. I would sooner be a garbagewoman, a debt collector, a sewer worker, than be employed under the soul-sucking, blood-boiling career umbrella that we refer to as "The Customer Is Always Right". Fuck the customers! What do they know? If you're such a fucking coffee connoisseur, why aren't you behind this counter hmm? I'll tell you why. Because these people are either the trophy wives of the Upper Class, or the retired 40-something elites or the unemployed. Generally, people who have nothing else to do except make us professional arse-lickers miserable.
Because you can't buy misery. It's an occupational position.
And someone's gotta fill it.
Look I'm sorry, I might be able to sense when the kitchen door is about to be swung into my face, or possess the ability to catch the three plates that are plummetting to the floor without spilling a grain of rice because your fat ass knocked them out of my hand because you didn't see me because you were too busy demanding to know why I didn't realise that when you said latte you actually meant half-full-half-skim-3/4-decaf-mugaccino-sans-chocolate. But did I mention, I am not a fucking mindreader.
Hospitality must be the lowest of the low professions, deserving absolutely no respect from the people we deal with. What else would give customers the impression that they can speak to us as if we are rabid, stray dogs who are trying to hump the shit out of their Chanel-suited leg when really, all we're doing is asking whether that order is take away or dine in. No ma'am, we don't fucking charge extra if you eat here. We should. Having to listen to your mind-numbingly boring stories of how Rosita hasn't cleaned the house properly makes my ears bleed and let me tell you, hospital bills ain't cheap.
It is my firm belief that it takes so much more of a conscious effort to be rude, impatient with, and inconsiderate towards people than it does to crack a smile (be it fake or otherwise) and just say "Please" or "Here, have a $200 tip for putting up with the soy-drinkers and the not-too-runny-not-too-hard-with-truffle-somehow-baked-into-the-yolk-of-my-poached-quail-egg-eaters of this planet. You've earned it." And you know what I'd say? I'd say "Thank you kind sir."
Because I'm just nice like that.